Vehicle Service Agreements FAQ

Read what our customers think

“As a long time Toyota owner, this is the first warranty purchase. It was indeed a pleasure dealing with you.”
John C. Seattle, WA

“I feel comfortable recommending your services because of your perceived attitude of, "let’s make the customer happy".
Nancy S. Little Rock, AR

“Theresa, it is nice to know that in the customer service realm, customer service is not a lost art at Acton Toyota, very well done!”
Jeff M. Charlotte, NC

“Once again it has been a pleasure dealing with you and referrals are forthcoming in the not to distance future.”
Charles A. Phoenix, AZ

“I will recommend you to any of my friends who are looking for an extended warranty for their Toyota.”
Bob C. Walnut Creek, CA

“Thank you for the excellent service in the purchase of my Toyota Extra Care Vehicle Service Agreement. It was a pleasure dealing with you!”
Jack L. Carbonado, WA

“Please know that I will be telling everyone about the good deal we got with you on the extended warranty.”
Susan M. Goldsboro, NC

“Thank you for offering the warranty at such a reasonable price.”
Nathan G. Baker, NV

“Your prices beat the local dealers with huge savings. I will mention you if I run into anyone thinking about a Toyota Extra Care Warranty.”
Gerald T. Afton, WY

“Working with you via the Internet was a very pleasant experience.”
Louis H. Albee, SD

“Low pressure, lots of options, and you saved me lots of money”
Phil D. Davidsonville, MD

FAQs

Why is your price quote so low?
We are a leading e-commerce retailer. Our Internet business model is based on volume sales much like Amazon.com. Our pricing is designed to typically save you $100’s of dollars versus what you may be quoted locally.

Am I purchasing a genuine Toyota Extra Care Vehicle Service Agreement?
Yes, we only offer online Toyota Extra Care Vehicle Service Agreements with a $0 deductible. If you are comparing plans, be aware that most plans offered elsewhere have a per repair deductible of as much as $100.

Why is the Toyota Vehicle Service Agreement the best choice?
Toyota views a service agreement as an investment in customer satisfaction. We know that a satisfied customer will be a repeat customer. Independent warranty companies have no investment in your next vehicle purchase. This philosophy can really make a difference in the quality of their service contract products and more importantly, when it comes to honoring claims.

Will this Vehicle Service Agreement be honored anywhere?
Yes, this is the factory-backed Vehicle Service Agreement. Any franchised Toyota dealer can repair your vehicle.

What is the best choice of plans?
This is a choice that you have to make for yourself based on your own preferences and habits. Take a look at the comparison grid for a list of competitive features.

Do I really need a Vehicle Service Agreement?
A Vehicle Service Agreement is an important option. With the high technology built into today’s cars, repair costs have risen dramatically and will continue to do so. With just one repair, the Vehicle Service Agreement could easily pay for itself.

What is extended service coverage? Is this the same thing as a Vehicle Service Agreement?
Extended service coverage is what you get when you buy a Vehicle Service Agreement (VSA) from Toyota Financial Services. A VSA will protect your vehicle’s covered components while providing you with benefits like towing reimbursement.

What is the most important thing I should know about a Vehicle Service Agreement?
It is important to know the company that is promising to pay for the repairs. A contract is only as good as the company that backs it. We sell only factory-backed plans, which are honored at any franchised Toyota dealership. Independent warranty company plans are offered by dealers and on the Internet. Be careful when considering the independent warranty companies. The ten leading independent providers ten years ago are all out of business today.

My car is still under warranty, is there any benefit to purchasing a Vehicle Service Agreement now?
Yes. As with any other product, service agreements are subject to inflationary price increases. By purchasing now, you lock in at today’s cost. In addition, you are entitled to additional benefits, such as substitute transportation coverage, travel protection, and transferability. Yes, if your vehicle is less than 3 years old from the date of first use, and has less than 36,000 total miles.

I have additional questions. How can I get answers to my questions?
Our Vehicle Service Agreement specialists can answer your questions. You can call us TOLL-FREE at 800-731-7532 and we will be happy to assist you further.

Who am I purchasing my Toyota ExtraCare Vehicle Service Agreement From?
You are purchasing a genuine factory-backed Toyota ExtraCare VSA From Acton Toyota of Littleton, a franchised Toyota dealership recognized as a leader in sales over the internet.